Privacy Policy
1. Introduction
Protonera (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website [www.protonera.com], contact us, or engage with our services.
By accessing our site or providing information, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information (provided by you)
Name, email address, phone number, job title, and organization.
Messages and communications sent through our contact forms, email, or other channels.
Application details if you submit a CV, portfolio, or other professional information.
B. Automatically Collected Information
IP address, browser type, operating system, and device information.
Pages visited, time spent on each page, and navigation patterns.
Referring website or search engine.
This data helps us analyze site performance, security, and usability.
C. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, measure performance, and support website functionality. You can manage or disable cookies through your browser settings, though some features may not function properly without them.
3. How We Use Your Information
We use your information to:
Respond to inquiries and provide requested information or services.
Manage partnerships, collaborations, and research communication.
Process applications and recruitment submissions.
Improve and optimize our website and communication channels.
Ensure compliance with legal and regulatory requirements.
Safeguard our systems and prevent fraudulent activity.
We will never sell or rent your personal data to third parties.
4. Legal Basis for Processing (Applicable to UK & EU users)
We process personal data based on one or more of the following legal grounds:
Consent: When you voluntarily provide data (e.g., subscribing or contacting us).
Contract: When processing is necessary to fulfill an agreement or inquiry.
Legitimate Interest: For improving operations, ensuring security, and maintaining communication.
Legal Obligation: When processing is required by law.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
Secure servers and encryption protocols (SSL/TLS).
Restricted access to personal data on a need-to-know basis.
Regular review and update of security procedures.
Despite these efforts, no digital system is completely secure. We encourage you to use caution when sharing information online.
7. Your Data Rights (UK & EU users)
Depending on your location, you may have the following rights under applicable data protection laws (such as the GDPR):
Access – Request a copy of the data we hold about you.
Rectification – Request correction of inaccurate or incomplete data.
Erasure – Request deletion of your personal data (“right to be forgotten”).
Restriction – Request limits on how we process your data.
Portability – Request transfer of your data to another organization.
Objection – Object to processing based on legitimate interest.
To exercise these rights, please contact us at info@protonera.com.
8. Data Transfers
As a company with global partnerships, your data may be transferred and stored outside your country. When we transfer personal data internationally, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
9. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for their content, policies, or practices. We encourage you to review the privacy policies of any external sites you visit.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or store information from minors. If you believe a child has provided us with personal information, contact us immediately at info@protonera.com.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: info@protonera.com